All items are new and come with the manufacturers warranty and any defective item will be handled by them. Returns are excepted within 30 days for new unopened items with an RMA number. We cannot accept items that are not in new resellable condition. E-mail sales@PaintballgodZ.com to recieve an RMA number. A 15% restocking fee will apply for refunds. If free shipping was chosen on original order, shipping fees will be deducted from your refund. We will waive the restocking fee if a store credit or exchange is chosen instead of a refund. Certain high-end markers cannot be returned. Please verify before ordering. Shipping & Handling is not refundable.